About us

We opened our doors for the first time in June 2008 and despite a small team and a small budget, we soon joined the group of the four largest banks in Mozambique.  Initially focused on Corporate and Private Banking, we quickly gained a prominent position in the national financial sector working with the largest companies in our country.  Inspired by such success and the favourable winds of economic growth in Mozambique, we looked to the future and saw new possibilities. We then began an expansion programme in 2014, with the aim of increasing the accessibility of our services and being closer to our customers and the general public, taking on the challenge of becoming the leading "Universal Retail Bank" in Mozambique.  Over the years, we have managed, by our own merit, to cement our presence and brand consistently in a hugely competitive market, standing out for our innovation, the quality of our service and the diversity and breadth of our range of products, services and financial solutions, which has enabled us to gain the trust of people from a wide range of backgrounds.  Today, we can state with conviction that we are a relevant financial institution in the national financial system, a robust bank with all the conditions required to continue to develop our commercial activity, acting as a true catalyst for the economic, productive and social development of Mozambique.  Our growing contribution to the transformation and development of the national financial sector has been crowned with various accolades and prizes awarded by both nationally and internationally renowned institutions.  We currently hold the third largest branch distribution network, with approximately 64 branches spread throughout the country: from Maputo to Rovuma, from the Indian Ocean to Zumbo, and we intend to continue to grow, with solidity and sustainability, with the objective of providing financial services to an increasingly larger market of customers.  Moza's solidity is supported by our strong shareholder structure, led by Mozambican capital and complemented by international investors with a relevant presence in several markets.  To achieve our goal of providing excellent service to our customers, we have a large and dedicated team of more than 900 employees, most of whom are young, dynamic and irreverent in their actions, who combine with the experience and recognised professional capacity of the other staff members who make up the "Moza family".  We are a Mozambican Bank, inspired by the best that the country has and can offer. Mozambique counts on Moza and Moza counts on Mozambique.  

At Moza, we believe that our culture goes beyond words. It is a set of behaviours and attitudes that guide us every day and unite us in a common purpose. That's why our Mission, Vision and Values are more than guidelines, they are a Movement that guides our actions, decisions and interactions every day.   Mission We want to make a difference every day and contribute to Mozambique's success. Committed to offering quality financial solutions, we work to meet the needs of our customers and promote sustainable growth in the country. Through innovation, ethics and rigour, we provide an accessible, close and digital banking experience, always with the aim of generating a positive impact on people's lives and the Mozambican economy.   Vision To be the best Mozambican banking experience, to which everyone feels proud to belong. We want to be recognised as the bank of choice for Mozambicans, offering a value proposition that combines innovation, accessibility and sustainability. We aim to be a benchmark institution in the financial sector, with a talented and committed team that is proud to contribute to the country's development.   Values Living Ambition We are proactive, seek to grow, exceed expectations and constantly innovate for a better future. Integrity We act with transparency, respect and rigour, always guided by high standards of quality and ethics. Being Resilient Committed to success, we are ready to overcome challenges and solve problems with focus and conviction. Winning Together We believe in the power of solidarity and in growing together. We prioritise empathy and care in our day-to-day work, establishing close relationships and achieving collective results.   Guided by this conviction, we are more than a financial institution and are part of a Movement that believes in the power of unity and commitment, both to each other and to the future of the country. With every challenge overcome and every opportunity created, we are building a solid foundation for a better tomorrow. Our strength lies in Mozificar, which is the capacity for constant evolution, the search for fulfilment and true connection, always looking to the future, ready for new challenges and to building a bank that contributes to a more prosperous Mozambique with opportunities for all.

     

We want you to know a little bit about what has inspired us to be who we are. But if we have to sum it up, that inspiration is you. In our campaign we mirror what we are and what we always want to continue to be, for you and for the entire country. We want to be, being by your side and increasingly stitching our communication with our own identity, with your identity, and with your life. Genuinely, in this campaign, our characters form and portray a family that, as a whole and like us, unite not just their families, but the country and its way of being. And again, like you, each character, each face, each one has a story and all of them form and are part of this great Mozambican family, including our ever present Stewart Sukuma.So, our Moza Family vividly embodies the positioning of our brand with the determination, commitment and obligation, as a bank, to offer financial services and products that meet, at all stages of life, the needs of each and every citizen living in Mozambique. Finally, we believe that you, as a customer and citizen, are driven by identification and trust, seeking those who understand and inspire you, and who also drive your dreams and ambitions. That is what we seek to offer and what we seek to be. Count on Moza. We are by your side, and we count on you in the growth of this your big family.

In 2022 we shared with all Mozambicans that they can "Count on Moza".  In 2023 we explained why - Moza "Makes It Happen" - showing that we are a proudly Mozambican brand, relational, innovative, cheerful and informal, just like the people of our land.  Now, in 2024, we have maintained this position, we want to continue to make things happen, but in every sector of the economy and society and because making things happen is also about generating a positive impact on the people and the community of which we are a part. That's why we've joined the noble and inspiring cause of Mozambican basketball player Clarisse Machanguana, the first Mozambican to play in the biggest women's basketball league, the WNBA, and who today, through the Foundation that bears her name, is dedicated to helping Mozambican teenagers and young people so that they have a chance to grow and prosper.  The aim of this campaign is to mobilise people all over the world to help turn dreams into reality and bring new possibilities to life. We also want to show that beyond being a bank that provides its customers with innovative financial products and services, we are also committed to creating social impact as away of inspiring young people to believe in a better world.  This campaign features several inspiring stories of people who, in their different fields, make things happen. The first phase of this campaign features Clarisse Machanguana, but there will be many more in the second phase. To make things happen is to embrace challenges with the confidence that every obstacle is an opportunity. At Moza we want to be the partner of artists, sportspeople, entrepreneurs, students and all those who dare to do things differently. We believe in 'making it happen' - not just in words, but in actions that mould a better future for everyone.  Join us and Clarisse Machanguana on the journey to empower young people through sport.   Send your donation to: Account No: 3855738910002 - Currency MZN - NIB: 003400003855738910251 - IBAN: MZ59 003400003855738910251 - Branch (Branch code - 999): Institutional Customers - SWIFT CODE: MOZAMZMA Together We Make It Happen