With a view to supporting communities affected by the floods that have struck several regions of the country, with particular impact on Gaza Province—where thousands of families are facing significant losses and conditions of extreme vulnerability—Moza Bank has launched a Solidarity Movement and has expressed its openness to receiving all possible assistance.
As a bank that is part of the community, Moza shares in the pain experienced by all affected Mozambicans and is therefore mobilising both internal and external efforts to collect and donate funds, non-perishable food, hygiene products and all goods considered essential in this moment of humanitarian emergency.
While collecting goods from its employees and partners across the country, the Bank, in partnership with local and central authorities, has identified four districts in critical condition in Gaza Province—namely Chicualacuala, Chigubo, Guijá and Mapai—which are expected to benefit from the efforts of this resource-mobilisation campaign later this week.
“All our employees are involved in this campaign, and the Bank itself has mobilised funds to acquire various goods and ensure that it also responds to this national call. We will not abandon the Mozambican people at such a sensitive time,” stated the Chief Executive Officer (CEO) of Moza Bank, Manuel Soares.
Although Gaza is currently the main priority, Moza is not indifferent to the disastrous situation faced by some communities in Maputo Province. Thus, in collaboration with other partners, the Bank is mobilising to gather as many goods and financial resources as possible to ensure that flood victims in Maputo also receive support.
“We want to support, above all, the families who are in the various accommodation centres and who are currently lacking almost everything. We are deeply aware of the situation on the ground, particularly in Boane District, where the overflow of some rivers and water channels has caused flooding that has brought great suffering to families,” added the CEO.
Through this initiative, Moza Bank puts into practice one of its core values—Resilience alongside the people—reaffirming its commitment to communities and to active solidarity as a fundamental principle for expressing empathy and contributing to the gradual restoration of dignity, security and hope for populations affected by the floods.
More than one hundred children from the country’s three regions recently benefited from food products, toys and other goods donated by Moza, as part of initiatives carried out to provide a dignified Christmas for those most in need.
With its epicentre in the southern region of the country, the initiative known as Solidarity Christmas also reached the BETEL Provincial Orphanage in Nampula and the Melanie Orphanage in the city of Beira.
In the south, the Bank visited two health facilities, namely the Quissico Rural Hospital in Inhambane and the Matola Provincial Hospital, which served as the main venue for the Solidarity Christmas celebrations.
In Matola, more than 70 children admitted to the paediatric ward of that health unit for various medical conditions enjoyed a special morning, receiving toys and food products and socialising with Bank employees during a snack prepared for the occasion.
At the same event, Moza Banco Executive Committee Member Jaime Joaquim explained the meaning of Solidarity Christmas for the Moza family, stressing that “above all, it is a time for sharing, hope and love. It is these small gestures that help us build a great Christmas, one that is more humane and more supportive.”
On behalf of the children, parents and Matola Provincial Hospital as a whole, the Director of the health unit, Ana Rodrigues, stated that “Moza’s initiative goes far beyond the delivery of gifts, symbolising closeness, empathy and a commitment to the well-being of the population.” She also highlighted the need to strengthen inter-institutional partnerships between the health sector and the private sector, with a view to promoting a fairer and more supportive society.
For the Moza family, it is only through gestures of solidarity and love for one’s neighbour that it is possible to celebrate a harmonious and joyful festive season, enabling Mozambicans to Win Together, even in times when obstacles seem to undermine the achievement of individual and collective goals.
Moza Banco has expressed its willingness to work with the State and other financial institutions in order to enable the implementation of strategies that foster innovation, inclusion and broader access to banking services in Mozambique.
This position was publicly reaffirmed on Wednesday in Maputo at the BFSI Conference – Mozambique Banking, Financial and Insurance, held this year under the theme Digital Transformation and an Interoperable Financial Ecosystem.
Invited to take part in the panel entitled “The Role of Electronic Wallets, Payment Platforms, Insurance, Pension Funds and Digital Credit Instruments in Strengthening Economic Inclusion and Reducing Informality”, Stélio Matias, Director of Information Technology Systems at Moza Bank, emphasised the importance of bringing together sector-wide synergies that enable not only process simplification, but above all the ongoing security of customers.
“At a time when rapid technological growth is shaping future dynamics, significantly influenced by the advent of artificial intelligence, Moza Banco views the financial sector as one of those most in need of innovation, particularly due to its sensitivity and the need for continuous protection of customer data,” said Matias.
On the same occasion, the speaker highlighted the steps the Bank has been taking in terms of innovation, notably improvements to its processes and operating systems, with a view to ensuring that customers have increasingly efficient services available to meet their needs.
As one of the country’s five largest banks, with one of the widest branch networks nationwide, Moza continues to consolidate its contribution to the market at various levels, particularly in terms of growth in customer numbers, transactions and innovations.
By opening its doors to work with public and private partners, including competing entities, the Bank believes this will further benefit Mozambicans, ensuring that the country has banking services of excellence that are internationally competitive.