Moza Banco strengthened its position among the country's most resilient and dynamic financial institutions by achieving an operating profit of 1.178 billion meticais in 2024, demonstrating the consistency of the bank's operating performance, which has been consolidating an average annual growth rate of 20.4 per cent over the last five years.
This performance reflects the Bank's resilience in a year marked by cyclical challenges, including maintaining mandatory reserves and a prolonged period of economic and social instability.
The bank stood out for its 16 per cent growth, corresponding to 6.8 billion meticais in deposits, and for the expansion of its customer base to 261,864, an increase of around 8 per cent. Moza Banco's financial strength was also reinforced by the granting of 3.8 billion meticais in loans to families and companies, reaffirming its commitment to financing the Mozambican economy.
The commitment to digital transformation also made significant progress, with a 33.3 per cent increase in the volume of digital transactions and the entry of 182,000 new users, an increase of 7.6 per cent.
Total assets grew by 9 per cent to 5.8 billion meticais, while the NPL ratio (an indicator in line with the European Banking Authority) improved to 11.79 per cent, a reduction of 1.76 percentage points. The overall cost-to-income ratio stood at 45.4 per cent, an improvement of 9.5 percentage points, reflecting efficient management in line with international best practices.
Moza Banco reaffirmed its position as the country's 5th largest bank in 2024, with a market share of 6.39% in assets and credit and 6.69% in deposits, and was recognised for the third year running as one of the best institutions to work for in Mozambique. Its strategy is based on digital modernisation, sustainability and consolidating stakeholder trust, guided by the values of Ambition, Resilience, Integrity and Collaboration.
Despite the significant growth in operating results over the year, the Bank adopted a prudent and responsible approach, substantially reinforcing impairments. As a result, the 2024 financial year ended with a net loss of -103.8 million meticais, very close to breakeven, were it not for the extraordinary and exogenous impacts that marked the period. Nevertheless, the solvency and liquidity indicators remain robust, with a solvency ratio of 15.81 per cent and a liquidity ratio of 37.14 per cent, both above the regulatory minimums.
In 2025 Moza Banco showed a significant improvement compared to last year's performance. In the first three months of the year, the Bank recorded a positive net profit of 4 million meticais, an improvement of 51.6 million meticais compared to the same period in 2024. The Bank also improved its liquidity indicators (43.23 per cent) and kept its solvency ratio above the regulatory limits. It also continued to provide credit during the first quarter of this year, providing Mozambican families and above all investors with a total of 463.8 million meticais in credit to boost the national economy.
According to the Chairperson of Moza's Executive Committee, Manuel Soares, "we are building a path of sustainable growth, with a focus on customer satisfaction and operational efficiency. The positive results demonstrate our ability to adapt and the strength of our business model, even in complex scenarios," he highlighted.
Moza Banco continues to establish itself as a strategic partner for the country's economic development, with a majority national shareholder structure and a diversified range of financial solutions for all segments. The trust of customers and partners, combined with disciplined management and strategic vision, continues to drive Moza Banco towards a new phase of sustainable growth, consolidating its place among the most important financial institutions in Mozambique.