Update of details

We want to ensure that you continue to enjoy all the benefits of your Moza account without any interruption. To do this, it is essential that you update your information.

Required documents:

• Identification document (Identity Card or DIRE for Residents, and Passport for Foreigners, valid and not expired)
• NUIT (Tax Identification Number);
• Proof of income (not applicable for subscribers of corporate accounts domiciled at Moza)
• Proof of residence (if the address previously provided to Moza is different from the one on the identification document).

Update in just a few minutes via AZAPP:

• Send “Hello” in the AZAPP chat: +258 84 0247 247.
• Log in to your account.
• Choose option 8 – Update Documents;
• Select “Documents to update”;
• The system will indicate the missing documents. Simply confirm and send them in PDF or image format.

Do you prefer to update in person or by email?

• At a Moza branch: bring all your documents with you.
• By email: attach all documentation and send it to your branch’s email address.

Need help? Contact our Customer Support Line through the numbers 95247 / 21342020.

Tip: By updating your information in a timely manner, you avoid any interruption in your account services and maintain access to all Moza benefits without complications.